Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Orive! The terms “we,” “us,” and “our” refer to Orive. Orive operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Orive is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, which is available on our website. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store.
However, colors or product appearance may differ from how they appear on your screen due to the type of device you use, your screen settings, lighting, and other factors.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or displayed in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
Orive reserves the right to accept or decline your order for any lawful reason at its discretion. Your order is not accepted until Orive confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as Orive may be unable to accommodate cancellation or modification requests after an order has entered processing.
If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.
Your purchases are subject to our Return and Refund Policy, which is available on our website.
You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be displayed in your order confirmation.
Unless otherwise expressly stated, posted prices may not include taxes, shipping charges, handling charges, customs charges, or import fees.
Prices posted in our online store may differ from prices offered in physical stores or through third-party websites.
We may occasionally offer promotions that affect pricing and are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotional terms will govern that promotion.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address, payment information, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that:
The payment information you provide is true, correct, and complete.
You are authorized to use the payment method provided.
Charges incurred by you will be honored by your payment provider.
You will pay all charges at the posted prices, including applicable shipping charges and taxes.
SECTION 5 – SHIPPING AND DELIVERY
All processing and delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, severe weather, holidays, incorrect addresses, high order volume, or other events outside our reasonable control.
Shipping destinations, processing times, estimated delivery windows, tracking information, and other shipping details are described in our Shipping Policy, which is available on our website.
Customers are responsible for entering a complete and accurate shipping address when placing an order.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to our trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement of such content, are owned by Orive, our affiliates, licensors, Shopify, or other applicable rights holders and are protected by United States and international intellectual property laws.
These Terms permit you to use the Services for your personal, lawful, and non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, or transmit any material from the Services without prior written permission from the applicable rights holder.
Except as expressly provided herein, nothing in these Terms grants or shall be interpreted as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property belonging to Orive, Shopify, or any third party.
Unauthorized use of the Services may violate federal, state, or international intellectual property laws.
Orive’s name, logo, product names, service names, designs, and slogans may not be used without prior written permission from Orive.
Shopify’s name, logo, products, and services are trademarks of Shopify. All other names, logos, products, services, designs, and slogans are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor or control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the Services is entirely at your own risk and discretion. You should review and understand the terms provided by the relevant third-party provider before using such tools.
We may also offer new features, tools, or resources through the Services in the future. These features will also be considered part of the Services and subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials, links, or features provided or operated by third parties.
We are not responsible for examining, reviewing, or evaluating the content, safety, accuracy, or reliability of third-party materials or websites.
If you leave the Services to access third-party materials or websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of third-party products, services, resources, or content.
Please carefully review the third party’s policies and practices before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Orive is powered by Shopify, which enables us to provide the Services to you.
However, all purchases made through our store are transactions directly between you and Orive.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Orive, including any injury, damage, loss, refund, delivery issue, or other claim resulting from products or services purchased through Orive.
To the extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with Orive.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, which is available on our website.
Certain personal information may also be subject to Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve the Services.
Information you submit may be transmitted to and shared with Shopify and other service providers that may be located in countries other than the country where you reside.
Please review our Privacy Policy for more information about how Orive, Shopify, and our service providers collect and process personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, photographs, videos, or other content to Orive, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that content in any medium for lawful business and promotional purposes.
You represent and warrant that:
You own or have all necessary rights to the content you submit.
You have disclosed any compensation or incentives received in connection with your submission.
Your content complies with these Terms of Service and applicable law.
We are under no obligation to maintain feedback in confidence, provide compensation for feedback, or respond to feedback.
We may monitor, edit, reject, or remove feedback that we determine is unlawful, offensive, threatening, defamatory, obscene, misleading, infringing, or otherwise objectionable.
You may not submit feedback that violates another person’s intellectual property, privacy, publicity, or other rights.
You may not use a false email address, impersonate another person, or mislead us or others regarding the origin of your feedback.
You are solely responsible for the accuracy and legality of the content you submit.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, processing times, delivery estimates, and availability.
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel affected orders at any time without prior notice, including after an order has been submitted, where permitted by law.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services to:
Engage in any unlawful or malicious activity.
Violate any international, federal, state, provincial, territorial, or local law or regulation.
Infringe the intellectual property or other rights of Orive or another person.
Harass, abuse, threaten, insult, harm, defame, intimidate, or discriminate against another person.
Submit false, fraudulent, or misleading information.
Send spam, phishing messages, junk mail, chain letters, or unauthorized advertising.
Impersonate another person or entity.
Upload or transmit viruses, malware, or other harmful code.
Reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services without authorization.
Collect or track the personal information of others without authorization.
Interfere with, bypass, or circumvent security, authorization, or fraud-prevention features.
Restrict or interfere with another person’s use or enjoyment of the Services.
Use automated scraping, data extraction, bots, spiders, artificial intelligence agents, or similar tools to access the Services without authorization.
We reserve the right to suspend, restrict, or terminate access to the Services if we determine that you have violated these Terms.
SECTION 14 – AGENTS
This section applies if you use, allow, enable, or deploy an automated or semi-automated agent to access, use, or interact with the Services.
An “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, another person or entity.
An Agent may not access or interact with the Services unless it accurately identifies itself and complies with all applicable technical requirements, laws, and restrictions.
An Agent must not:
Conceal or misrepresent that access is being performed by an Agent.
Mimic human activity to avoid detection.
Complete or bypass CAPTCHAs or other security measures.
Circumvent restrictions controlling whether or how an Agent may access the Services.
Provide false information when asked whether an interaction is being performed by a person or automated system.
We may limit, block, or restrict Agent access at any time.
SECTION 15 – TERMINATION
We may terminate this agreement or suspend your access to all or part of the Services if you violate these Terms, misuse the Services, engage in fraud, or create a legal, financial, or security risk.
You will remain responsible for any amounts owed up to and including the date of termination.
The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy, and any other provisions that should reasonably survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
Information presented on or through the Services is provided for general informational purposes.
We do not warrant the accuracy, completeness, or usefulness of such information. Any reliance you place on information provided through the Services is at your own risk.
Except as expressly stated by Orive or required by law, the Services and all products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, whether express or implied.
This includes implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Services will always be uninterrupted, timely, secure, accurate, or error-free.
Some jurisdictions do not allow certain warranty limitations or disclaimers, so parts of this section may not apply to you.
Nothing in these Terms limits any legal rights that cannot lawfully be waived.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Orive and our owners, partners, officers, employees, affiliates, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates, will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.
This includes lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.
Nothing in these Terms excludes or limits liability where doing so is prohibited by applicable law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Orive, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal fees arising from:
Your breach of these Terms of Service.
Your violation of applicable law.
Your violation of the rights of another person.
Your misuse of or unauthorized access to the Services.
We will notify you of an indemnifiable claim when reasonably possible.
We may control the defense and settlement of such a claim at your expense, including the selection of legal counsel, but we will not agree to a settlement requiring non-monetary obligations from you without your consent, which shall not be unreasonably withheld.
You agree to reasonably cooperate in the defense of indemnified claims.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed from these Terms.
The remaining provisions will continue to be valid and enforceable.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with our policies and operating rules posted on the Services, constitute the entire agreement between you and Orive regarding your use of the Services.
They replace any prior or contemporaneous agreements, communications, or proposals concerning the same subject.
Any ambiguity in the interpretation of these Terms will not automatically be interpreted against the party that drafted them.
SECTION 21 – ASSIGNMENT
You may not transfer, delegate, or assign these Terms or your rights or obligations under them without our prior written consent.
Any unauthorized assignment will be void.
We may transfer, assign, or delegate our rights and obligations where permitted by law, including in connection with a business sale, reorganization, merger, or transfer.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements through which Orive provides the Services will be governed by the laws applicable in the jurisdiction where Orive is headquartered.
You and Orive consent to the jurisdiction and venue of the applicable federal and state courts in that jurisdiction, subject to any mandatory consumer rights that apply to you.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of these Terms.
SECTION 24 – CHANGES TO THESE TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting a revised version on our website.
Where required by law, we will provide notice of material changes. Changes will become effective on the date stated in the notice or when posted.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Orive
Email: support@orivelo.us
Phone: 470-609-2559
Address: 3860 Longlake Dr, Duluth, GA 30097, United States